Core, plugin, and theme update management is included in State Street plans. The customer-specific process, validation steps, backup responsibilities, exceptions, and contacts should be documented rather than inferred from a generic promise.
That does not replace visual QA on heavily customized builds. For those, staging review still matters. For typical advisory brochure and lead-gen sites, managed updates remove the monthly chore that often falls between “the marketer” and “whoever has the hosting login.”
Stakeholders should be able to answer: who updates, when, what was tested, and how restore works. That narrative is part of what Exam Ready Evidence Pack materials support. More on our approach: Security and Infrastructure.
Want a baseline first? Take the Advisor Web Risk Scorecard or start Exam Ready.